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Location: St. Paul, Minnesota, United States

Red headed blogger and dog walker who just doesn't like the Frogs.

Monday, July 11, 2005

Flour the the Children? Why don't you flour my %^*&!

I once owned a Sprint PCS cell phone. It weighed approximately 7.8 lbs and had a sweet black leather sheathing that I sometimes confused for a dress shoe. The phone was affectionately known as the "Gromackiphone" after the guy who sold it to me. This phone was great except it wouldn't work at home, in the car, outside the city, or inside a building in the city.

I have moved onto verizon where I have had ups and downs, but not quite the drama swings. I have quite a few friends with Sprint who are happy with it. But I have one who isn't:

"My experience with Sprint this morning reinforces my perception of
them as having the worst customer service of any company I have dealt
with of their size. It is absolutely horrendous. They told me that I
needed an appointment to drop off my phone and that they couldn't see
me today at all. I was rather shocked and the receptionist girl
didn't seem interested in helping me any further. She just turned
away and did other things. I just walked out. Never do business with
Sprint PCS!!!!!!!!!!!!!!!!!!!!!!!!!!!"




6 Comments:

Blogger Marty said...

I don't get it

7/11/2005 11:54 AM  
Anonymous Anonymous said...

i'm not sure that the white powder is flour.....

7/11/2005 1:04 PM  
Anonymous Anonymous said...

What has flour have to do with Cell Phone service?

7/11/2005 9:35 PM  
Blogger Bill Gilles said...

A few years ago Sprint ran a brilliant set of ads with the man in black. The MIB would be at these locations where garbled cell phone messages had been mis-interpreted. In this particular case the parents had called a baby sitter to ask "How are the children?" The baby-sitter heard "Flour the children" and you got to see shots of two cute kids with their faces and hair covered in flour. This was by far their most clever ad.

7/12/2005 8:06 AM  
Anonymous Anonymous said...

I am a longstanding sprint customer, and can definitely attest to the horrendous customer service. I'll be shopping when my contract is up in December.

7/12/2005 9:12 AM  
Anonymous Anonymous said...

This post sucked.

7/12/2005 3:27 PM  

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